These Terms & Conditions govern your use of this website as a customer, form the terms of any purchases that you make from https://selected-herbals.com, and govern your relationship with Selected Herbals team and any affiliated company (“Selected Herbals”, “we” or “us”). Https://selected-herbals.com is operated by RUBYFORT LIMITED, company number: 14724929, with the registered office address: Suite 23, 5th Floor, 63-66 Hatton Garden, London, England, EC1N 8LE under the laws of United Kingdom.
Please read these Terms & Conditions carefully as they affect your rights and liabilities under the law. By using the site and/or registering on the site, you agree to these Terms and Conditions and to our Privacy and Cookies Policy.
PART A: YOUR USE OF HTTPS://SELECTED-HERBALS.COM
1 BASIC PROVISIONS
1.1 Https://selected-herbals.com is provided to you free of charge for your personal use subject to these terms & conditions and our Privacy and Cookies Policy. By using https://selected-herbals.com you agree to be bound by these Terms & Conditions and our Privacy and Cookies Policy.
1.2 These Terms & Conditions govern your use of https://selected-herbals.com in general, the products that you purchase on https://selected-herbals.com and all services provided in connection with them.
1.3 These Terms & Conditions do not affect your statutory rights.
2 REGISTRATION
2.1 To register on https://selected-herbals.com you must be over eighteen years of age.
2.2 You must ensure that the details provided by you on registration or at any other time are correct and complete.
3 PASSWORD AND SECURITY
3.1 When you register to use https://selected-herbals.com you will be asked to create a password. You should keep this password confidential and not disclose it or share it with anyone. You will be responsible for all activities and orders that occur or are submitted under your password.
3.2 If you know or suspect that someone else knows your password you should notify us by contacting customer services immediately.
3.3 If the Selected Herbals team have reason to believe that there is likely to be a breach of security or misuse of https://selected-herbals.com, we may require you to change your password or we may suspend your account.
4 INTELLECTUAL PROPERTY
4.1 The content of https://selected-herbals.com is protected by copyright, trademarks, database and other intellectual property rights. You may retrieve and display the content of https://selected-herbals.com on a computer screen, store such content in electronic form on disk (but not any server or other storage device connected to a network) or print one copy of such content for your own personal, non-commercial use, provided you keep intact all and any copyright and proprietary notices.
4.2 You may not otherwise reproduce, modify, copy or distribute or use for commercial purposes any of the materials or content on https://selected-herbals.com without written permission from Selected Herbals team.
4.3 No licence is granted to you in these Terms & Conditions to use any trademark of https://selected-herbals.com or its affiliated companies.
5 LIMITATIONS
5.1 You may not use https://selected-herbals.com for any of the purposes set out below:
(a) disseminating any unlawful, harassing, libellous, abusive, threatening, harmful, vulgar, obscene, or otherwise objectionable material;
(b) transmitting material that encourages conduct that constitutes a criminal offence, results in civil liability or otherwise breaches any relevant laws, regulations or code of practice;
(c) gaining unauthorised access to other computer systems;
(d) interfering with any other person’s use or enjoyment of https://selected-herbals.com;
(e) interfering or disrupting networks or web sites connected to https://selected-herbals.com;
(f) making, transmitting or storing electronic copies of materials protected by copyright without the permission of the owner;
(g) transmitting material containing any form of advertising or promotion for goods and services, junk mail, chain letters or “spam”;
(h) impersonating another person;
(i) referring to specific website addresses outside of https://selected-herbals.com; or
(j) advertising.
5.2 You will be responsible for all losses, costs and expenses reasonably incurred by us, all damages awarded against us by a court and all sums paid by us as a result of any settlement agreed by us arising out or in connection with:
(a) any claim by any third party that the use of the selected-herbals.com site by you is defamatory, offensive or abusive, or of an obscene or pornographic nature, or is illegal or is in breach of any applicable law, regulation or code of practice; and
(b) any claim by any third party that the use of https://selected-herbals.com by you infringes that third party’s copyright or other intellectual property rights of whatever nature.
6 THIRD PARTY WEBSITES
As a convenience to selected-herbals.com customers, https://selected-herbals.com may include links to other websites or material. Selected Herbals team are not responsible for any of these websites or material which is beyond its control.
7 ADVERTISING AND SPONSORSHIP
Part of https://selected-herbals.com may contain advertising and sponsorship. Third party advertisers and sponsors are responsible for ensuring that material submitted for inclusion on https://selected-herbals.com complies with relevant laws and codes. We will not be responsible for any error or inaccuracy in advertising and sponsorship material provided by third parties.
8 AVAILABILITY OF HTTPS://SELECTED-HERBALS.COM
8.1 Although https://selected-herbals.com aims to offer you the best service possible, https://selected-herbals.com cannot guarantee that the service will be fault free. If a fault occurs in the service you should report it to the customer services or by email at info@selected-herbals.com and we will attempt to correct the fault as soon as we reasonably can.
8.2 Your access to https://selected-herbals.com may be occasionally restricted to allow for repairs, maintenance or the introduction of new facilities or services. We will attempt to restore the service as soon as we reasonably can.
PART B: PURCHASING PRODUCTS FROM HTTPS://SELECTED-HERBALS.COM
PURCHASE TERMS
The terms in this Part B apply to any purchases that you make on https://selected-herbals.com.
9 DESCRIPTIONS AND PRICES OF PRODUCTS
9.1 We have taken care to describe and show products as accurately as possible. Despite this, products may vary from their descriptions. If there is anything which you do not understand, or if you wish to obtain further information, please contact customer services.
9.2 If, by mistake, we have underpriced a product, we will not be liable to supply that product to you at the stated price, provided that we notify you before we despatch the product to you. In those circumstances, we will notify the correct price to you so you can decide whether or not you wish to order the product at that price. If you decide not to order the product, we will give you a full refund on any amount already paid for that product in accordance with our Refund Policy.
9.3 All prices are expressed inclusive of any VAT payable unless otherwise stated.
9.4 The price of a product does not include the delivery charge, which will depend on the delivery method you choose and will be added during checkout.
10 AVAILABILITY
10.1 All products presented on the Website are subject to availability while stocks last.
10.2 We try to ensure that we always stock the full product range and will let you know if the product is out of stock. If for any reason beyond our reasonable control we are unable to supply a particular product, we will not be liable to you except to ensure that you are not charged or are refunded for that product.
10.3 In the interests of all our customers, we may place restrictions on bulk buying of some products to ensure there is availability for all our customers.
11 ACCEPTANCE OF ORDERS
11.1 Nothing that we do or say will amount to any acceptance of your offer unless we send you an email notifying you that we have despatched a product. At this point a contract will be made between us for you to buy and us to sell the products that you have ordered from us.
11.2 At any point up until the contract is made, we may decline to supply a product to you. If we decline to supply a product to you and you have already paid for it, we will give you a full refund of any amount already paid for that product in accordance with our Refund Policy.
11.3 Promotional codes and vouchers entitle the customer to a discount in a single transaction online. The promotional code must be registered at the time of purchase, by entering the code at checkout. The promotional code can only be used one for one online order and one use per household. The promotional code cannot be exchanged for cash and cannot be used in conjunction with any other offer or promotional code.
11.4. We offer two additional services from our store:
11.4.1. Order by subscription
At regular intervals (depending on the initial order), we will send a new batch of goods. For the convenience of the client, the payment will be made automatically from the client’s card. Before the first shipment, we will ask the buyer’s consent to the terms of this service.
11.4.2. Special offer at a lower price
After the customer’s order, we will send an additional internal offer from the company, products extra strength upgrade at a promotional price for our loyal customers.
12 DELIVERY
12.1 Delivery will be made to the address specified when you complete the order.
12.2 We use a variety of delivery methods, depending on the quantity of the products you order and the speed with which you wish to receive it. For more information on delivery arrangements, times and prices see our Delivery Policy.
12.3 Whilst we make considerable effort to deliver all your products within 14 days of the date of your order, we shall not be liable if we fail to do so in part or inf ull due to circumstances beyond our control. We will contact you to let you know if we are having any problems getting a product to you within that time.
13 CANCELLING YOUR ORDER IF YOU CHANGE YOUR MIND
13.1 We hope that you will be happy with your purchase but, if you change your mind, in most cases you may cancel your order up to 14 days following the receipt of a product.
13.2 For details of how to cancel your order, please visit our Returns and Refunds page.
13.3 If you have already received your order and wish to cancel it, please visit our Returns and Refunds for details of how to return your product.
14 FAULTY PRODUCTS
If your products arrive damaged or they are faulty, you may return them and obtain a refund or replacement product. Please visit our Returns and Refunds for details of how to return them and details of our replacement and Refund Policy.
15 REFUNDS
15.1 If you are entitled to a refund, we will refund you on the payment card.
16 PAYMENTS AND CARDS
16.1 Payment for your products will be taken at the time your place your order, once we have checked your card details and stock availability. If there is a problem taking payment for all or part of your order we will contact you by email (or by telephone if you have not given us an email address).
16.2 Your credit/debit card details will be encrypted by https://selected-herbals.com to minimise the possibility of unauthorised access or disclosure.
16.3 We accept orders only from web browsers that permit communication through Secure Socket Lawyer (SSL) technology, for example a 7.0 version or higher of Internet Explorer, version 3.5 or higher of Firefox, Chrome version 10 or higher and Safari version 5 of higher. This means that you cannot inadvertently place an order through an unsecured connection.
17 AMENDMENTS
We may update these Terms & Conditions from time to time. If you do not wish to accept the new Terms & Conditions you should not continue to use https://selected-herbals.com (including purchasing any products on https://selected-herbals.com). If you continue to use https://selected-herbals.com after the date on which the change comes into effect, your use of https://selected-herbals.com indicates your agreement to be bound by the new Terms & Conditions.
18 RIGHT TO SUSPEND OR CLOSE YOUR ACCOUNT
18.1 We may suspend or close your account immediately at our reasonable discretion or if you breach any of your obligations under these Terms & Conditions. You will not be able to order products on https://selected-herbals.com if your account is suspended or closed.
18.2 The suspension or closure of your account and your right to use https://selected-herbals.com shall not affect either party’s existing rights or liabilities.
19 OUR RESPONSIBILITY TO YOU
19.1 Https://selected-herbals.com is provided by Selected Herbals team without any warranties or guarantees. You will bear the risks associated with the use of the internet.
19.2 Https://selected-herbals.com provides content from other internet sites or resources and while https://selected-herbals.com tries to ensure that material included on https://selected-herbals.com is correct, reputable and of high quality, it cannot accept responsibility if this is not the case. Selected Herbals team will not be responsible for any errors or omissions or for the results obtained from the use of such information or for any technical problems you may experience with https://selected-herbals.com. If Selected Herbals team is informed of any inaccuracies in the material on https://selected-herbals.com we will attempt to correct the inaccuracies as soon as we reasonably can.
19.3 In particular, we disclaim all liabilities in connection with the following:
(a) incompatibility of https://selected-herbals.com with any of your equipment, software or telecommunications links; and
(b) technical problems including errors or interruptions of https://selected-herbals.com.
19.4 If we are in breach of these Terms & Conditions, we will only be responsible for any losses that you suffer as a result to the extent that they are a foreseeable consequence to both of us at the time you order the relevant product or the time you otherwise use https://selected-herbals.com.
19.5 Because we sell products for personal use only our responsibility to you shall not include any business losses such as lost data, lost profits, lost sales or business interruption.
19.6 This paragraph 19 does not limit or affect our responsibility to you if something we do negligently causes death or personal injury.
20 MISCELLANEOUS
20.1 You may not transfer any of your rights under these Terms & Conditions to any other person. We may transfer our rights under these Terms & Conditions to another business where we reasonably believe your rights will not be affected.
20.2 If you breach these Terms & Conditions and we choose to ignore this, we will still be entitled to use our rights and remedies at a later date or in any other situation where you breach these Terms & Conditions.
20.3 Neither party shall not be responsible for any breach of these Terms & Conditions caused by circumstances beyond that party’s control.
20.4 Except as expressly set out in these Terms & Conditions, all use of your personal information will be made in accordance with our Privacy and Cookies Policy.
20.5 These Terms & Conditions are subject to the laws of the UK. We will try to solve any disagreements quickly and efficiently. If you are not happy with the way we deal with any disagreement and you want to take court proceedings, you must do so in England, Scotland, Wales or Northern Ireland.
21 CUSTOMER SERVICES
21.1 If you have any queries, please contact us by phone or online via the live chat or the Contact form.
Customer support phone: +44 161 520 0238
21.2 Https://selected-herbals.com is owned and operated by the Selected Herbals team of specialists.
21.3 Unless specified otherwise, the website and its contents covers products and recommendations that comply with UK law. If you access the website from outside the UK you are responsible for compliance with any laws that apply to your country.