Cancellation of order

If you order using selected-herbals.com you have the right to cancel your order up to 28 days following the receipt of an item by our Customer Service.

If the item(s) have not been dispatched we will cancel the order and we will refund payment in accordance with our refund policy below. If the item(s) have been dispatched to you and we are unable to stop the delivery, you can refuse to sign for the delivery so that the item(s) are returned to us and we will refund in accordance with our refund policy in section 2 below. Alternatively, if you have already taken delivery please follow the procedure under ‘Non-faulty items’ in section 3.1 below.